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Mealyn · Privacy Policy

Mealyn Privacy Policy

This policy explains how Mealyn collects, uses, stores and shares information, and the choices you have.

Information We Collect

Camera, Photos, and Device Permissions

Camera and photo access support meal, receipt and other images, avatars and feedback screenshots you choose to capture or upload. We access only photos you select or permit. Notification permission supports enabled reminders and service messages. Manage these permissions in iOS Settings.

Mealyn may use location information in selected photos to identify a city on your device and support nearby restaurant search. Exact coordinates are kept in protected app-local storage, excluded from backup and account sync, and are not sent to Mealyn's servers or embedded in processed uploads. When you use nearby restaurant search, the map provider receives the query text and search-center location.

How We Use Information

Sharing and Sale

We do not sell your personal information. When another signed-in user enters your complete verified and discoverable Mealyn login email, we may show that user your display profile, including your display name, avatar, and profile bio, subject to account and block rules. We do not show your email address in the result.

Your meal journal is not automatically shown to other users. You can choose to publish Activity to accepted friends or send a meal or restaurant share to selected friends. Recipients see only the content included in that share; other journal entries are not shared with it. Editing a meal record does not automatically update content already shared.

You can also export a share card or send it through the system share sheet to a recipient or third-party service you choose. That recipient or service may save or share the exported content under its own practices; Mealyn's in-app audience controls do not apply to those copies.

If content is reported, authorized support or operations personnel may review the reporter's reason, optional note, and a bounded snapshot of the reported content. Mealyn does not tell the reported user who submitted the report.

Necessary service providers include Alibaba Cloud (mainland-China hosting, email and phone verification); AWS (global account, content and media storage, backend hosting and subscription verification infrastructure); Microsoft Azure (global backend hosting and request processing); OpenAI or Alibaba Cloud DashScope (AI processing below); and Apple (sign-in, purchases, push and available map search). Each receives information needed for the relevant function.

These providers are allowed to process information only as needed to provide their services to Mealyn. App Store subscription purchases are processed by Apple under Apple's own terms and privacy practices.

We may disclose information if required by law, to protect Mealyn and its users, or to investigate abuse or security issues.

Storage and Security

Mealyn uses authenticated access controls for account data and media. In-app sharing follows the audience rules described above.

A device-local photo location candidate is isolated by account, protected while the device is locked, and excluded from device backup and Mealyn account sync. It is used only for your city identification and same-device restaurant search; it is not public location proof.

Service Regions and AI Processing

Mainland-China accounts' primary application data is stored with Alibaba Cloud in mainland China; global accounts' primary application data is stored with AWS in the United States. Global backend services run on AWS and Microsoft Azure in the United States to process service requests. Necessary linked account identifiers and subscription transaction information from both regions are processed in the United States for subscription verification and entitlement management.

Global accounts use OpenAI and mainland-China accounts use Alibaba Cloud DashScope for AI processing. Depending on the feature, inputs include needed images, relevant records and a pseudonymous account safety identifier for recognition, descriptions, meal analysis, receipt parsing and content safety. When you use an available monthly report feature, relevant records, dates, cities and spending summaries are also used for AI summaries. Feedback screenshots, passwords and verification codes are not part of these AI inputs. Provider retention is governed by the relevant service arrangements.

Retention and Deletion

We keep account, journal, receipt and spending, feedback, media, social, entitlement, and diagnostic information for as long as needed to provide Mealyn, maintain security, comply with legal obligations, resolve disputes, and operate backups. When you delete meals or request account deletion, we begin deletion or deactivation work for active service data and may retain limited records where required for security, billing, fraud prevention, or legal compliance.

Mealyn keeps only the latest compatibility snapshot for an app installation. A later signed-in account on the same installation replaces the current account association without retaining account-association history. Account deletion removes snapshots currently owned by that account, and snapshots not reported for more than 180 days are removed from active service storage. Signing out by itself does not delete the latest snapshot.

Deleting a meal removes its device-local photo location candidate on that installation. Deleting your account removes all such candidates owned by that account. Exact photo coordinates are not retained in Mealyn service backups because they are not uploaded.

A submitted safety report may retain a bounded snapshot after the original share becomes unavailable so authorized personnel can review it. Account deletion removes reports and evidence targeting the deleted account and anonymizes reporter identity in any minimally retained safety audit, unless a documented legal obligation requires otherwise.

Your Choices

You may also contact support@mealyn.net to request access, a copy, correction or deletion of personal information, withdraw consent or make a complaint. We perform necessary identity checks and handle requests under applicable law. Withdrawing processing necessary for the service may affect continued service, without removing statutory rights.

Children

Mealyn is not intended for children under 14. If you believe a child under 14 has provided personal information, contact us so we can investigate and act under applicable law.

Operator and Contact

Mealyn is operated by Mealyn Team, who is responsible for processing your personal information. For service or privacy questions, contact support@mealyn.net.

Last updated: October 11, 2026