Help with Mealyn.
Need help with sign in, photo upload, account access, or app feedback? We read every support note and use it to improve Mealyn's ease of use and reliability.
Contact
Email us at support@mealyn.net.
Include the email address you use in Mealyn, your device model, iOS version, and a short description of what happened. Please do not send passwords or verification codes.
Response Time
During the TestFlight and early App Store period, we aim to reply within 2 business days.
Common Topics
Sign in Email codes Photo upload Account help Safety reportSafety Reports
Use Report or Block from the received Activity or message menu when possible. If the in-app control is unavailable, email support@mealyn.net with the subject "Safety report" and include the account name, approximate date, and a short description. Do not resend sensitive photos unless support asks for them.
If anyone is in immediate danger, contact local emergency services first.
Privacy
For details on how Mealyn collects, uses, shares, and deletes information, read the Privacy Policy.
Terms
The basic rules for using the app, including content ownership and acceptable use, are in the Terms of Use.